Taxes & Duties

At Goradyl, we want our customers to understand any possible taxes, duties, or customs charges before placing an order.

Import Duties, Taxes, and Local Charges

Import duties, taxes, customs fees, and other local charges are not included in the item price or shipping fees unless clearly stated at checkout.

GORADYL COMPANY LIMITED is not responsible for calculating, collecting, or remitting customs fees, import duties, taxes, or other charges required by your country or local authorities.

Delivery Duty Unpaid (DDU)

International orders may be shipped on a Delivery Duty Unpaid (DDU) basis. This means import duties, taxes, and customs fees are not prepaid by Goradyl.

These charges may be assessed and billed by the shipping carrier, customs office, or local authorities upon delivery, according to the regulations of the destination country.

Customer Responsibility

If customs duties, import taxes, or local fees apply, they are the responsibility of the customer.

Refusing to pay customs fees may cause the package to be delayed, returned, or abandoned. Goradyl is not responsible for delays, returns, or losses caused by unpaid customs charges.

Before Placing an Order

We strongly recommend that international customers contact their local customs office or relevant authorities before placing an order to understand any possible additional costs.

Customs policies and fees vary by country and may change at any time. Goradyl cannot estimate or guarantee the amount of any customs duties, import taxes, or local charges.

Contact Us

If you have questions about your order, shipping, or taxes and duties, please contact us:

Email Support:
support@goradyl.com

Business Email:
goradyle@gmail.com

Phone US:
+1 857-416-1788

Phone VN:
+84 838 228 393

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM EST