Privacy Policy
Effective Date: May 20, 2026
Welcome to GORADYL COMPANY LIMITED. Your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, goradyl.com, place an order, contact us, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
Goradyl is operated by GORADYL COMPANY LIMITED, a company specializing in Print-On-Demand apparel, personalized gifts, and family-focused custom products.
Legal Business Name:
CONG TY TNHH GORADYL
English Name:
GORADYL COMPANY LIMITED
Registered Business Address:
K37/17 Nguyen Phuoc Chu, Hai Van, Da Nang 55000, Viet Nam
If you have any questions about this Privacy Policy, please contact us:
Email Support:
support@goradyl.com
Business Email:
goradyle@gmail.com
Phone US:
+1 857-416-1788
Phone VN:
+84 838 228 393
2. Information We Collect
We may collect personal information when you:
- Place an order on our website
- Create an account
- Contact customer support
- Subscribe to our newsletter or marketing updates
- Browse or interact with our website
- Use cookies, tracking tools, or similar technologies
The types of information we may collect include:
- Full name
- Email address
- Phone number
- Shipping and billing addresses
- Order details and product customization information
- Payment information, processed securely by trusted third-party providers
- Device and browser information
- IP address and approximate location
- Website activity, including pages visited, clicks, and interactions
3. Why We Collect Your Data
We use your information to:
- Process and fulfill your orders
- Create and ship personalized or made-to-order products
- Send order confirmations, shipping updates, and tracking information
- Provide customer support
- Respond to questions, requests, and complaints
- Prevent fraud and improve website security
- Improve our website, products, and customer experience
- Send marketing emails only when you have opted in
- Comply with legal, tax, and business obligations
4. Payment Information
We do not directly store your full payment card details. Payments are processed securely by trusted third-party payment providers, such as payment processors available through our checkout system.
These providers process your payment information according to their own privacy and security policies.
5. Use of Third-Party Services
We work with trusted third-party partners to operate our store and provide our services. These may include:
- Payment processors
- Shipping carriers
- Print-on-demand production partners
- Email service providers
- Analytics tools
- Advertising platforms such as Google Ads, Facebook, Instagram, or similar services
- Customer support and website security tools
These partners only receive the information necessary to perform their services.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your shopping experience, remember your preferences, analyze website traffic, improve website performance, and support advertising or remarketing campaigns.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including cart and checkout functionality.
7. Interest-Based Advertising & Your Choices
We may use advertising partners to show relevant ads based on your browsing behavior and interactions with our website.
You can opt out of personalized advertising through tools provided by advertising platforms, such as Google Ad Settings, Meta ad preferences, or other industry opt-out tools. Please note that you may still see ads, but they may be less relevant to your interests.
8. Email Marketing
If you subscribe to our newsletter or marketing emails, we may send you updates about products, promotions, and store news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at support@goradyl.com.
9. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect your information using appropriate safeguards.
10. How Long We Keep Your Information
We keep your personal information only as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.
11. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request a copy of your data
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Object to certain data processing activities
To exercise these rights, please contact us at support@goradyl.com.
12. Children’s Privacy
Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
13. International Orders and Data Transfers
Because we work with trusted service providers and production partners, your information may be processed or transferred in countries outside your own. We take reasonable steps to ensure your information is handled securely and only for necessary business purposes.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
We encourage you to review this page periodically to stay informed about how we protect your information.
15. If You Disagree
If you do not agree with this Privacy Policy, please discontinue use of our website.
You may also contact us to manage, update, or request deletion of your personal information at any time: support@goradyl.com.
Thank you for trusting GORADYL COMPANY LIMITED. We are committed to protecting your privacy and providing a safe, reliable shopping experience.
The Goradyl Team